General data processing
The new regulation brings more transparency and trust in the client-supplier relationship based on the sharing of the principles in which the personal data of the individual client are collected and processed.
We believe it is important to protect your privacy and to inform you about how we use your personal data.
1. Principles of data protection
The collection of personal data will be carried out only for the specified, explicit and legitimate purposes (presented in section 4)
The data will NOT be processed by third parties in a manner incompatible with these purposes;
The personal data will be accurate, and updated (if necessary);
The processing of personal data will be done in a legal, fair and transparent manner;
All personal data will be kept confidential and stored in a high security manner;
Personal data will not be shared with third parties unless this is necessary in order to provide services in accordance with the agreements between the parties;
The persons to whom the data are processed have the right to request the access to the personal data, their rectification and deletion, the opposition or restriction from the data processing, as well as from the right of data portability.
2. Personal data
Personal data means any information that may be related to an identified or identifiable natural person.
Personal data includes all types of direct or indirect information (ie used in connection with other data) referring to the subject person, such as name, first name, e-mail address, telephone number, etc.
3. Collection of personal data
The data we collect may include the following:
Name and contact details (your first and last name, e-mail address, postal address, telephone number and other similar contact details)
Passwords, clues for passwords and similar security information used for login and account access.
Data about your device and how you and your device interact with our products.
We collect data about the features you use, the products you purchase and the web pages you visit.
Data about the device and network you use to connect to our products. These include data on the operating systems and software applications installed on your device, including product keys. They also include IP address, language settings and regional settings
4. Purpose of personal data collection
informing the clients about the situation of their Account including validation, dispatch and invoicing of orders, solving cancellations or problems of any kind regarding an order, the products and / or services purchased;
sending newsletters and / or periodic alerts, using the electronic mail (e-mail), only if the data subject (the buyer) has explicitly expressed his agreement.
market research, tracking and monitoring of sales and customer / buyer behavior.
Also, SC SOKA TOUR SRL can provide the personal data of the buyer to other partner companies, but only on the basis of a confidentiality commitment from them and only for the purposes mentioned in point 1.6., Which guarantees that these data are kept safe and that The provision of this personal information is made according to the legislation in force, as follows: payment / banking service providers, courier service providers, marketing service providers or other services provided by companies with which we can develop joint programs on the market of goods. and our services.
Personal information of the buyer can also be provided to the Police, the General Prosecutor's Office, the courts and other competent bodies of the state, based on and within the limits of the legal provisions and as a result of expressly formulated requests.
5. Use of personal data
we will use the personal data only for the purpose for which they were collected and we will only store the data as necessary for the purposes mentioned above (point 4).
we will keep the client's information for the period in which his account is active, for any of the purposes mentioned above (point 4).
we will keep the records of the telephone calls for a maximum period of 12 months.
access to personal data is strictly limited to SC SOKA TOUR SRL personnel, the associates who hold the necessary authorization and the clearly defined need for the use of the data.
If users do not wish to disclose personal data to these companies, they are requested to contact the DPO at the email address contact[at]socatour[at]ro
6. Security of processing
Personal data will be processed / processed securely and appropriate technical measures will be applied and maintained to protect them against accidental or unlawful destruction or loss, alteration, disclosure or unauthorized access, especially when processing involves the transmission of data through a network as well as against any other form of illegal processing.
Questions regarding the security of personal data can be sent to contact[at]socatour[at]ro
7. Access and rectification or deletion of personal data
the clients have the right to request at any time the access to: rectification, portability, deletion or restriction of the processing of the collected data.
In order to keep personal data updated, we recommend that users inform us of any changes or discrepancies.
To view or modify personal data or to obtain information about personal data, please contact DPO at the email address: email@example.com. Application signed and dated.
Subscribing to our newsletter gives you the opportunity to be updated with the latest promotions, programs, loyalty, access to order history, vouchers / discount codes and personalized offers by e-mail.
If you do not wish to receive news and promotional offers from us or consider that your subscription was made by mistake, you can click here (for "Unsubscribe") or send a message to contact[at]socatour[at]ro
Once you have expressed your disagreement, your personal data will no longer be processed for direct marketing.
SC SOKA TOUR SRL